Last Updated: February 18, 2026
Thank you for shopping with Evanis. Below you will find important information regarding the shipping of the Evanis EVALYSS Heated Brush.
1. Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.
Please note that orders are not processed or shipped on weekends or public holidays.
2. Shipping Time
Estimated delivery time is 5–12 business days, depending on your location.
Delivery times may vary due to:
- Customs processing
- Carrier delays
- High-demand periods
- Weather conditions
Shipping times are estimates and are not guaranteed.
3. Shipping Fees
Shipping costs are calculated at checkout unless otherwise stated.
We may occasionally offer free shipping promotions, which will be clearly indicated on the website.
4. International Shipping
We ship internationally to most countries.
Customers are responsible for:
- Customs duties
- Import taxes
- VAT or additional local fees
Evanis is not responsible for delays caused by customs clearance procedures.
5. Tracking Information
Once your order is shipped, you will receive a tracking number via email.
Please allow up to 48 hours for tracking information to update in the carrier’s system.
6. Incorrect Shipping Information
It is the customer’s responsibility to provide accurate shipping details.
If incorrect information is provided and the package is returned to us:
- The customer may be responsible for reshipping costs.
Evanis is not responsible for lost packages due to incorrect addresses.
7. Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us at:
We will work with the carrier to investigate the issue. However, once the package has been handed over to the shipping provider, Evanis is not liable for carrier-related delays.
8. Contact Information
For any shipping-related questions, please contact:
Evanis Support
Email: support@evalyss.fr
